Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-collision-repair-network.collision-talk.com (hereinafter referred to as “Tesla Collision Repair Network” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when users:

  • Utilize our digital applications and services as authorized users
  • Visit and engage with our websites linked to this Privacy Policy
  • Subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which may include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details and billing addresses required for transactions.
  • Financial Information: Bank account numbers and financial transaction records for payment processing.
  • Purchase Information: History of products or services bought from us, including quantities and prices.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for tracking purposes (not including personal data).
  • Location Data: Geographic coordinates collected to provide location-based services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Preferences, customization choices, and product interactions for personalized recommendations.

We obtain this data through direct user input, interactions with our services, and automated technologies, such as tracking pixels and cookies. Additionally, third parties may share personal data with us in adherence to their privacy policies.

Cookies

We use cookies (small text files stored on your device) for several purposes:

  • Strictly Necessary: These cookies enable basic functions, such as navigating our website and ensuring secure connections.
  • Preference: They remember user preferences and settings, enhancing your experience.
  • Analytics: Cookies track site usage, allowing us to analyze and improve our platform’s performance.

Users can control non-essential cookies through our built-in Cookie Manager, providing transparency over data collection.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the retention period expires or when no longer needed, we delete or anonymize the data to prevent re-identification.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing encryption for secure communication and data storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access and rectification
  • Erasure or the right to be forgotten
  • Data restriction or suppression
  • Right to portability
  • Objection to processing
  • Non-discrimination
  • Filing appeals or complaints with relevant authorities
  • Withdrawing consent

To exercise these rights or have any data-related queries, please reach out to our privacy team via email at [email protected] or through written correspondence.

Changes to Policy

We reserve the right to update this Privacy Policy as needed. Any modifications will be posted on our website, ensuring transparency and user awareness.

Contact Information

For any inquiries, unsubscribe requests, or data privacy-related matters, please contact us using the following details:

Email: [email protected]
Address: [Provide company address]